Programming Languages	Server Technologies	Software Experience
SQL Server 2000, 2008, 2010 Stored Procedures	IIS 6.0/7.0 MS Server 2000, 03,08, 2012 MS Exchange NT, 2000,03, 07, 10 Hyper V VMware MS Terminal Servers SMTP Email Relay Servers	Adobe Professional Microsoft Windows 95 – Windows 8.1 Microsoft Office Suites 97-2013 Hilton OnQ PMS Opera PMS Micros, HSI, HIS POS Light Speed Delphi, Meeting Broker, Meeting Matrix Attendance Enterprise MS Office 365 Active Directory Vault Logic Desktop Authority Script Logic Acronis Backup & Recovery Acronis Imaging Software Symantec Backup & Ghost

 

Personal Experience

§                                 Sr. Systems Administrator for a major Hospitality management company in the US. Supporting over 51 major brand hotels with over 5000 users daily for over 10 years.

§                                 Configure, setup, and manage everything from onsite Exchange email servers to print and terminal servers.  Build Domain controllers, create networks and domain forest. Setup and configure HP Pro Curve switches and Juniper firewalls to allow proper access and network communication with other networks at different locations though VPN. 

§                                 Configure POS networks for PCI compliancy by segmenting the networks.

§                                 Troubleshoot network connectivity issues and performance issues.

§                                 Remove major network and workstation virus threats.

§                                 Setup and maintained Exchange, SQL database, and file backups. Use Vault Logic and Packrat to configure, setup, and restore backups. Check backup reports and backup logs daily for successful backups or failed backups. Resolved issues with failed or error backups.

§                                 Install and configure Script Logic to push out standard PC profile configurations. I would use Script Logic to push out Group Policies, IE settings trusted sites, map network drives, printers, and desktop shortcuts.

§                                 Server NT, 2003 upgrades to Server 2008 and 2012. OS upgrades from XP to Windows 7 and 8.

§                                 Implemented, managed, and supported Exchange Server 2003, 07, and 08 Migrations to Office 365 for over 5000 users across the country.

§                                 Expert project management skills. Setup and coordinate projects across the country with major vendors in the Hospitality area. Most projects I would arrive onsite to manage. Always worked and coordinated with the VP and Director of Technology. Discussing plains and procedures to be executed. Projects were with Hilton, Marriott, Sheraton, Hyatt, Renaissance, and B Ocean hotel chains. Coordinate projects with vendors such as Microsoft, Micros, AT&T, Hilton, HSI, Dell, IBM, Xeta, Dish Network, Comcast, and many other vendors connected with hotel technology.

§                                 IT Manger for several major hotels in the Washington DC area. Doubletree Bethesda, Hilton Gaithersburg, Doubletree Washington DC, Hilton Alexandria Mark Center, Hilton Alexandria Old Town, L’Enfant Plaza Hotel, Westin Annapolis, Sheraton Beltsville.

 

 

 

Work History

Sr. Systems Administrator/Project ManagerOctober 2004 – Present

Davidson Hotels & Resorts

Sr. Systems Administrator for Davidson Hotels & Resorts 

 

 

§                                             Support over 51 hotels, 5000 users, and over 300 different networks. Everything from switch management to setting up firewalls. Created Exchange email and Terminal Servers.  I would also manage email spam filter Black list and White list through App River.

§                                             Build networks from creating domain controllers and adding users in Active Directory. Setup printer servers, IIS, and other roles and features.

§                                             Project Manager where I coordinated with several vendors on a daily basis to get projects organized and completed. I would oversee each project through to completion across the country. Especially the Maryland, DC, and Virginia area. Setup Hilton Hardware refresh, PMS and POS server upgrades and replacements. Arrange for Telecom phone service support. HSIA circuit installations, upgrades and cutovers. Managed major Hilton ASA Firewall upgrade and replacement project for over 15 Hilton properties across the country. Including turn up and testing of circuits. Provided Hilton with the configurations for each hotel’s firewall. I would travel across the US two or three weeks out of a month. Meeting with different vendors and managing projects for both new installs and system upgrades.

§                                             Provide end user Help Desk support for PC, laptops, and servers.  Lead Support Engineer for 5000 users. Repaired Laptops, Desktops, and Servers. Fly out onsite for hotel emergency support, network outages, and network upgrades.

 

Network AdministratorJanuary 2001 – October 2004

Solectron

I supported a laptop repair facility. Network consisted of around 500 users. This included printer setup rights and access for users in Active Directory. I would also repair laptops for Dell, IBM, and Toshiba.

 

§                                             Supervisor for over 20 techs. Made sure they were aware of and met both group and individual goals daily.

§                                             Troubleshoot and replace parts on laptops.

§                                             Made sure users had network access and proper application access on a daily basis.

§                                             Modified, created, and maintained SQL databases. Setup backup schedules for SQL and data.

 

Electrical Engineer OSP Facility Design SpecialistNov 1999 – January 2001

Parsons Telecommunications

Designed OSP (Outside Plant) cable & carrier facilities for AT&T. I provided detailed designs in CAD in order for contractors to properly execute jobs. Jobs included pole moves, fiber runs, cell tower placement, etc. Worked closely with Planning Group and Project Manager.

 

Education

University of Memphis2003

Electrical Engineer Classes

 

Southwest Community College 2002

A.S Applied Computer Engineering & Electrical Engineering

All programming classes were taught using C++ as the primary learning language, and focused on the principles of object oriented application design, as well as programming logic.